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Prius Plug-in Hybrid FAQ

General

When and where will the Prius Plug-in be available?

The Prius Plug-in will be available at participating dealers starting March 2012 in 14 launch states: Arizona, California, Connecticut, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Rhode Island, Vermont, Virginia and Washington. Availability will open up to all other states in 2013.

I don't live in one of the launch states. Can I still buy a Prius Plug-in?

Yes. You have three options:

1. You can order and take delivery through a dealer in one of the 14 launch states.

2. You can contact a dealer in one of the 14 launch states and inquire about available dealer stock.

3. You can ask us to remind you when the Plug-in is available in your state at the closest participating dealer (coming 2013).

I want to buy a Plug-in. What should I do?

If you signed up during Priority Registration, you will have the opportunity to place one of the first orders for a Prius Plug-in through the Online Order System during the Priority Order Window later this year.

If you did not sign up during Priority Registration, the Online Order site may open to the general public after the Priority Order Window, pending availability. Alternatively, contact your dealer to inquire about available dealer stock.

What if I wait until vehicles start arriving at dealers in spring 2012?

Limited dealer stock will be available for customers who choose not to place an order online. Availability will vary by location, so contact your participating dealer for more information. Use our dealer locator to find one.

I'm registered for the Prius Plug-in. Am I guaranteed a vehicle?

No. Although priority registration gives you a chance to order the Plug-in before the general public, initial production of the vehicle will be limited, so you'll only be able to order while quantities last.

The state I want to order in is currently out of online stock. What can I do?

You have three options:

First, you can contact your dealer to inquire about the availability of dealer stock. Keep in mind this stock may be limited and will vary by location. Use our dealer locator to find and contact others.

Second, you can place an order with a dealer in another state that has availability.

Third, Toyota may reopen online availability in your state in the future. Sign up here to be notified when this happens.

Prius Plug-in

What are the key advantages of the Prius Plug-in?

The Plug-in features an extended EV mode that can let you drive up to 15 miles on a single charge, up to 62 mph, as well as a quick three-hour charge time from a standard 120V AC household outlet [1]. If you run out of electric charge, the vehicle seamlessly shifts into hybrid mode, still giving you great mpg.

How does the Prius Plug-in work?

To charge the Prius Plug-in, you simply plug it into any standard household outlet with a dedicated 15-amp circuit. This produces a full charge in just three hours. If you have installed a dedicated 220V Electric Vehicle Supply Equipment (EVSE) outlet, charging the vehicle only takes 1.5 hours. If you run out of electric charge while driving, don't worry - the vehicle automatically transitions to hybrid mode and runs on the gas engine until you have a chance to recharge.

Should I buy a Prius or the Prius Plug-in?

The Prius Plug-in operates just like the 3rd Generation Prius, but it gives you the added benefit of an extended all-electric range. This is a great option for drivers who take many short trips and have access to outlets for charging. For instance, it's possible to nearly always run in electric mode and never use a single drop of gas. However, if you find yourself regularly taking longer trips and/or have limited access to outlets, then the 3rd Generation Prius may be a better choice.

How is the production model of the Prius Plug-in different from the prototype?

The 2012 Prius Plug-in comes with a number of new features requested by customers who experienced our demo model, including:

Powertrain:

  • New lighter weight, more compact lithium-ion battery
  • EV mode button for toggling battery-powered operation
  • Up to 15 miles of electric driving range at max EV speed of approximately 62 mph

Exterior:

  • Upgraded front fascia including bumper, headlamps, grille and available fog lamps
  • Redesigned taillamps, 15-in. 10-spoke alloy wheels and exclusive Plug-in badging
  • Right rear quarter-panel charge port with illumination and charging indicator light
  • Smart Key System on three doors
  • Vinyl decals removed

Interior:

  • Audio Display with Navigation, Entune™ and backup camera display
  • Remote Air Conditioning System
  • Heated front seats (pre-heat function no longer available)
  • Lowered cargo deck provides 21.6 cubic feet of space in addition to under-floor storage for newly designed charge cable
  • Improved Multi-Information Display screens provide more information in easier-to read displays
  • Charge timer for setting start and end times for vehicle charging

Prius Plug-in Advanced also comes with the following available features:

  • SofTex-trimmed seats, 8-way power-adjustable driver's seat with power lumbar support
  • Premium HDD Navigation with Entune™, Plug-in Hybrid Applications and JBL®

Available Plug-in Hybrid Applications include:

  • Charge Management, Remote Air Conditioning System, Charging Station Map, Vehicle Finder and ECO Dashboard
  • Dynamic Radar Cruise Control (DRCC), Pre-Collision System (PCS) and Head-Up Display (HUD)

What are the specifications of the Prius Plug-in?

You can find the specifications under the dealership new model Prius build link.

What are the Entune™ Plug-in Hybrid Applications?

This available service provides additional features and applications for the Prius Plug-in that you can access directly from your smartphone. Some examples include a Vehicle Finder app that can help you locate your vehicle in a large parking lot; Charge Management, which lets you monitor the charge of your vehicle's battery and start charging remotely; and a Remote Air Conditioning feature, which allows you to monitor the temperature of the cabin and turn on the A/C before getting out to your car.

What is the Prius Plug-in warranty?

Every Toyota Car, Truck and SUV is built to exceptional standards. And that's not idle boasting. We back it up with these Limited Warranty Coverages:

Basic: 36 months/36,000 miles (all components other than normal wear and maintenance items).
Hybrid-Related Component Coverage: Hybrid-related components, including the HV battery, battery control module, hybrid control module and inverter with converter, are covered for 8 years/100,000 miles. The HV battery may have longer coverage under emissions warranty. In states that have adopted the California Emission Control Warranty, coverage is 15 years/150,000 miles for performance and defect, and the hybrid battery is covered for 10 years/150,000 miles. Refer to applicable Warranty and Maintenance Guide for details.
Powertrain: 60 months/60,000 miles (engine, transmission/transaxle, drive system, seatbelts and airbags).
Rust-Through: 60 months/unlimited miles (corrosion perforation of sheet metal).
Emissions: Coverages vary under Federal and California regulations. Refer to applicable Warranty and Maintenance Guide for details.

The Prius Plug-in has no spare tire. What if I get a flat?

Like all other new Toyota vehicles, the Plug-in comes standard with Toyota Care, which offers complimentary maintenance and roadside service for two years or 25,000 miles. In addition, the Prius Plug-in will come with an extra year of roadside assistance, for a total of three years from date of purchase. In the event of an emergency where roadside assistance cannot be contacted, a tire repair system is standard equipment.

Where can I find a list of government incentives for buying the Prius Plug-in and Electric Vehicle Supply Equipment?

Here are some helpful resources to find incentives available in your local area.

http://www.irs.gov/businesses/article/0,,id=219867,00.html http://www.fueleconomy.gov/feg/taxcenter.shtml http://www.afdc.energy.gov/afdc/laws/state http://go.ucsusa.org/hybridcenter/incentives.cfm http://www.ncsl.org/default.aspx?tabid=19324 http://www.hybridcars.com/hybrid-tax-incentive

Will the Prius Plug-in qualify for the federal tax incentive?

While the federal government has yet to certify the Prius Plug-in for the incentive, purchasers of a Prius Plug-in vehicle may be able to take advantage of a Federal tax credit estimated to be approximately $2,500.

QUALIFIED PLUG-IN ELECTRIC DRIVE MOTOR VEHICLE TAX CREDIT
August 2011

Individual purchasers of a Prius Plug-in vehicle may be able to take advantage of the Federal Qualified Plug-in Electric Drive Motor Vehicle tax credit. The Prius Plug-in vehicle tax credit is estimated to be approximately $2,500. However, the Internal Revenue Service has not yet reviewed or confirmed the specific amount of credit, so at this time there are no assurances any purchasers will be able to take advantage of any specific amount of the credit, from zero credit up to the above estimate.

To qualify for the potential Plug-in tax credit:

  1. The Plug-in vehicle must be new. Used vehicles will not qualify.
  2. The Plug-in vehicle must be purchased. Leased vehicles will not allow the lessee to take advantage of the Plug-in tax credit.
  3. The Plug-in vehicle use is primarily in the United States.
  4. The purchaser must retain appropriate documentation showing the purchase of the vehicle and the date of the delivery of the vehicle.

For personal use vehicles, the Plug-in vehicle tax credit is treated as a nonrefundable personal credit and is limited by the taxpayer's amount of tax liability for the year the car is placed in service. Individual purchasers and corporations who have business use of the Plug-in vehicle are subject to different tax laws that may also substantially reduce or eliminate the above benefits.

All persons considering the use of this important Federal Plug-in vehicle tax credit should consult with their own tax advisors to determine the specific amount of benefit, if any, that they may be able to claim on their federal income tax returns.Your tax advisor may also have further information on the many state and local tax incentives that may be available to Plug-in vehicle owners.

The above summary is based on the federal income tax law in effect as of summer 2011, and individual tax implications may change, without notice, depending on subsequent changes in the federal tax law or further action by the Internal Revenue Service.

Please find more information at the Internal Revenue Service (http://www.irs.gov/)

How does the Plug-in charge?

The Plug-in will charge from a conventional 120V outlet in about three hours. To ensure the vehicle charges correctly, your 120V outlet should be on a dedicated 15-amp (or more) circuit. It can also be charged using 240V devices equipped with SAE J1772 connectors. A complete charge takes about 1.5 hours on 240V power. For any questions, contact our approved provider, Leviton, at (877) 338-7473, or www.leviton.com/toyota and ask for an in-home assessment.

Do I need to plug it in to use it?

No, but it is generally advantageous to plug it in. Depending on your electricity rate, you could save money by plugging the vehicle in. Maximum fuel savings will occur the more often the vehicle is charged fully (at home and at work, for example).

Would I need separate charging equipment for the Plug-in?

No. However, you will need to have a conventional 120V outlet within about 20 feet of the charge port while parked (the charge port is on the right-rear of the car). To ensure the vehicle charges properly, the vehicle should charge from a dedicated 15-amp (or more) circuit.

Why do I need a dedicated 15-amp circuit to charge?

The Prius Plug-in draws approximately 12 amps during charging. If the circuit is undersized or being used by other appliances, the vehicle may not charge. In addition, just like adding too many appliances to a circuit, this action may also trigger a circuit breaker or fuse.

Can I charge the Prius Plug-in anywhere?

The Plug-in can be charged in any 120V outlet on a dedicated 15-amp circuit.

Is there any additional equipment that I would need for a Plug-in?

The car will come with a standard 120V cordset. However, you may want to purchase an additional 120V cordset for convenience if you plan to charge away from home. You should also make sure your outlet is a dedicated 15-amp (or more) circuit. If you are unsure about your charging needs, we recommend you inquire with our approved provider, Leviton, at (877) 338-7473 or www.leviton.com/toyota.

I've decided I want a 240V system installed. Who can provide this?

Contact our approved provider, Leviton, at (877) 338-7473, or www.leviton.com/toyota, and ask for an in-home assessment.

Can I drive without gasoline in the tank?

You should never drive the Plug-in without gasoline in the tank. While you may drive on electricity alone, the vehicle requires gasoline to operate properly.